I’m sitting in a lab lobby waiting to get blood drawn. The receptionist is one of the rudest people I’ve ever overheard. Every time someone checks in, every word she says is edgy and nasty and she seems to have no tone except one that makes people feel like idiots. It was like this last time I came here too. I don’t know what’s going on in her life or why this business allows her to keep her job, but it got me thinking about customer service. How is it learned?
Tag: business
If It Bleeds It Leads: How the American Media Perpetuates and Profits from Mass Shootings
Video games. 4chan. “Toxic masculinity.” These are just a few of the media’s favorite folk devils when it comes to assigning blame for mass shootings in America. However, there is startling evidence that how the media covers these tragedies makes them culpable in perpetuating future ones.
Codifying Our Worst Impulses: The Ideas that Started World War II
Today (9/1) is the 80th anniversary of the start of World War II, the deadliest violent conflict in human history. Death tolls vary, but often reach 80 million souls. What caused it? Lists of proximate causes never end, but the only credible “root cause” is simply: ideas.
Will the DNC Snatch Defeat from the Jaws of Victory Yet Again?
President Donald Trump faces an exceedingly narrow path to re-election in 2020. In order to beat him, the Democratic nominee only needs to pick up 38 electoral votes. With more than 100 electoral votes in play in states that Trump won narrowly in 2016 — especially Wisconsin, Michigan, Pennsylvania, and Florida — all the Democrats have to do is pick a nominee ever so slightly more popular than Hillary Clinton.
Scott Adams is Still Wrong on Guns
The vilest anti-liberty bigots are those who pretend to be pro-liberty while misrepresenting liberty (or not even understanding what the word means). Anti-gun bigots who claim to be “pro-gun” are probably the worst subset of anti-liberty bigot. Scott Adams is a case in point.
Anti-Gun Laws Always Wrong Path
I didn’t want to believe it, but I must accept the evidence unless more evidence comes to light. I can’t help but wonder why accepting evidence is such a difficult thing for humans to do.
Creating Impeccable Structure for Your Life
I don’t think you can get control and order over everything in your life — life is inherently messy and uncertain, and all attempts to make it ordered and certain are fundamentally futile. It’s often more helpful to practice mindfully with the uncertainty rather than try to control it. That said, this is not an all-or-nothing choice. We can create structure and practice with uncertainty.
Dominance: Material vs. Rhetorical
Do the rich dominate our society? In one sense, they obviously do. Rich people run most of the business world, own most of the wealth, and are vastly more likely to be powerful politicians. In another sense, however, the rich aren’t dominant at all. If you get in public and loudly say, “Rich people are great. We owe them everything. They deserve every penny they’ve got – and more. People who criticize the rich are just jealous failures,” almost everyone will recoil in horror.
Understand What You Ridicule
I’m beginning to wonder if the person more dangerous than the overt anti-liberty bigot is the person who doesn’t even understand what liberty or natural human rights are to begin with. Ignorance may be even more dangerous than openly advocating evil. Of course, ignorance can lead one to openly advocate evil, too. I saw a lot of ignorance after the evil losers’ recent shootings. Scott Adams is a prime example.
Questioning the Back-To-School Default
Back-to-school time is upon us. My Instagram feed is starting to fill with first-day photos as a new school year begins this week in some parts of the country. For those of us who homeschool, we often get asked, “So, why did you decide to homeschool?” We respond with various personal and educational reasons, including the top motivator for homeschoolers on national surveys: “concern about the school environment.” What always strikes me, though, is that parents who send their kids to school never get asked this question. When was the last time someone asked a parent, “So, why did you decide to send your child to school?”